Returns
Return & Refund Policy
Our 30-Day Money-Back Guarantee
We want you to love Skinny GLP™! If you're not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. Your satisfaction is our priority.
How to Return Your Order
Step 1: Contact Us
Email us at [your-email@skinnyglp.com] within 30 days of receiving your order with your order number and reason for return.
Step 2: Return Authorization
We'll send you a return authorization and instructions within 1-2 business days.
Step 3: Ship It Back
Pack your items securely and ship them to the address provided. We recommend using a trackable shipping method.
Step 4: Receive Your Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Return Eligibility
To be eligible for a return, your item must be:
- Returned within 30 days of delivery
- In its original packaging (unopened is preferred, but opened products are accepted)
- Accompanied by proof of purchase
Refund Information
What's Refunded:
- Full product price will be refunded to your original payment method
- Refunds typically appear in 5-7 business days after processing
What's Not Refunded:
- Original shipping charges
- Return shipping costs (customer responsibility unless item is defective or incorrect)
Exchanges
We don't offer direct exchanges at this time. If you'd like a different product, please return your original purchase for a refund and place a new order.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at [your-email@skinnyglp.com] with photos of the damage. We'll send a replacement at no charge or provide a full refund, including shipping costs.
Questions?
Our customer service team is here to help! Contact us at:
- Email: [your-email@skinnyglp.com]
- Hours: Monday - Friday, 9am - 5pm EST