Privacy Policy

Last updated: 12/4/25

1. INTRODUCTION 

Nutritional Health Institute Laboratories LLC ("NHIL," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. 

This Privacy Policy explains: 

  • What information we collect
  • How we use your information
  • How we share your information
  • Your rights and choices
  • How we protect your information 

By using our website or purchasing our products, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or purchase our products. 

2. INFORMATION WE COLLECT 

2.1 INFORMATION YOU PROVIDE TO US 

We collect information you voluntarily provide when you:

  • Create an account (if applicable)
  • Place an order
  • Contact customer service
  • Subscribe to our email list
  • Submit reviews or testimonials
  • Participate in surveys or promotions
  • Communicate with us 

This information may include:

  • Personal Identifiers: Name, email address, phone number, mailing address, billing address, shipping address 
  • Payment Information: Credit card number, debit card number, payment account information (processed securely by our payment processor - we do not store complete credit card numbers) 
  • Account Information: Username, password (encrypted), order history, saved preferences 
  • Communications: Content of emails, messages, reviews, or other communications you send to us 
  • Survey/Feedback Data: Responses to surveys, product feedback, testimonials 

2.2 INFORMATION AUTOMATICALLY COLLECTED 

When you visit our website, we automatically collect certain information through cookies and similar technologies: 

Device Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Screen resolution
  • Device identifiers 

Usage Information:

  • Pages viewed and content accessed
  • Time spent on pages
  • Links clicked
  • Referring website (how you arrived at our site)
  • Search terms used on our site
  • Date and time of visits
  • Shopping cart activity
  • Purchase history and behavior